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Addressing using Outlook 2000 Contact

By terriblunt ·
We had problems synchronizing a remote users' mailbox so we had to create a new profile to manage it. The user writes: When I go to address an e-mail to some one outside I drop down to contacts. When I do that now, all the contacts are listed FirstName first instead of last name first, the way they used to be. Do you know how to change this? I did it once before, but have long since forgotten how.
Like this user, I can't find it either and I know it is there! He is not referring to the File As in an individual contact. I've gone to Tools, Options, Contacts and looked; advanced email options and looked; Tools, Services, and looked at addressing for the Exchange server. Does anyone have

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Addressing using Outlook 2000 Contact

by terriblunt In reply to Addressing using Outlook ...

Point value changed by question poster.

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Addressing using Outlook 2000 Contact

by DKlippert In reply to Addressing using Outlook ...

When you're in the Inbox view, click on the Address book icon. (Ctrl+Shift+B)
On the Menu choose View>Sort By

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Addressing using Outlook 2000 Contact

by terriblunt In reply to Addressing using Outlook ...

This is not an option when I go to this screen. Are you skipping a step?

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Addressing using Outlook 2000 Contact

by DKlippert In reply to Addressing using Outlook ...

When you open the Address book (Use Ctrl+Shift+B to bring it up), one of the items on the menu is View. Toward the bottom of the menu (right above Refresh) is a Sort By entry. Choices include Name, ...,Home Phone, First Name, Last Name, Ascending, Descending.
This is O2K SR-1.
Type Sort in the Index box of the help file, "Sort names in the Address Book"

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Addressing using Outlook 2000 Contact

by terriblunt In reply to Addressing using Outlook ...

Sorry, the only option I have under View in the Address book is Toolbar. I know you can change the sort in the View but he is talking about when he is addressing the message. Thanks for keep trying. Are you using the Corporate Workgroup option?

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Addressing using Outlook 2000 Contact

by agnj422 In reply to Addressing using Outlook ...

In Outlook, go to tools - services - select Outlook Address Book (if it's not there, you'll have to add it) - click on properties - under Show names by - select File as (Smith, John) - close

Hope this helps!

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Addressing using Outlook 2000 Contact

by terriblunt In reply to Addressing using Outlook ...

Sorry, we have tried all the obvious including that but it does not work.

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Addressing using Outlook 2000 Contact

by agnj422 In reply to Addressing using Outlook ...

Just came across this... it's for XP, but you might be able to follow for 2000...

If you've recently reinstalled Outlook 2002, you might have noticed that
now your Address Book no longer shows names in Last, First format, even
though your contacts display in that format in the Contacts folder.

To fix this problem, just switch your Outlook Address Book from using
the Display As field to using the File As field for displaying names.

To make this change:

1. Open the Mail object in the Control Panel and click E-mail Accounts
(or choose Tools | E-mail Accounts).

2. Choose View or Change Existing Directories or Address Books and click
Next.

3. Select the Outlook Address Book and click Change to open its property
dialog box.

4. In Show Names By Group, select the option File As (Smith, John) and
click Close.

5. Click Finish to close the e-mail properties.

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Addressing using Outlook 2000 Contact

by terriblunt In reply to Addressing using Outlook ...

Although this sounded promising, it still isn't working for us in Outlook 2000. What is annoying is that in Contacts is shows as Last, First but in the address book it shows First Last. Thanks for the suggestion. If you have any more, please let me know.

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Addressing using Outlook 2000 Contact

by terriblunt In reply to Addressing using Outlook ...

Point value changed by question poster.

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