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adminstrator has prohibited access

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4 replies

by brian.toth027

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I own a xp computer and am the only user. I ran AVG Antivirus and removed all threats. I just want to access my usb/1394 mass storage and cd/dvd devices. The error messages are "adminstrator has prohibited access to usb/1394 mass storage devices" and "adminstrator has prohibited access to cd/dvd devices". How do I rectify the problem? The devices appear greyed out beside a red circle with a diagonal line thru it.

4 replies

by oh smeg

Open the User Accounts and look at your Account.

Here I think you'll find that you do not have administrator Privileges and that someone else has configured you to be a restricted user.

If this is the case try booting into Safe Mode and see what User Accounts are Present.

That is the starting point here.

Col

by ic-it

Log into Safe Mode with a cmd prompt (Tap the F8 key as the computer is booting).
Use the Administartors account and when the DOS window is open type - explorer (this will bring up the desktop).
Check to see if you now have access to your drives.

If you do there is still a program running in normal mode that prevents access. Use Autoruns or the Advanced Mode - Tools - Startup in Spybot to hunt down the offender.

If you don't check this registry key (use Start - Run - type - regedit).

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\USBSTOR

Locate the following value (DWORD): Start
and give it a value of 3.

Also check the two keys in this link.

http://www.pctools.com/guides/registry/detail/1157/

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