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Adobe Acrobat 5.05 Reader

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Cannot print from Adobe Reader version 5.05. Getting error "Document could not be printed" and then the error "Arial.Bold could not be found. Some characters may not display or print correctly." Tried removing and resinstalling the program, still happening. Thought it may be a font issue, tried copying over Fonts folder with a known good one. Still happening. Win Nt 4 machine printing to Lexmark Optra E driver from a HP 2100 laserjet (has to be this way) Any suggestions?

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by alpha-male

This is a "font issue"...though there are a few possible reasons for it (and ways to handle it).
Most likely, that the problem was created because the Arial.bold Type1 font was not embedded when the document was created. I'm guessing it was done ona Mac since the "Arial bold" file is generally called arialbd.ttf on the PC.

1) Have you tried to "print as image"? (this is your best hope).
2) Have you tried to set your default font as arialbd.ttf?
3) Have you tried making a copy of arialbold.ttf and renaming it (not likely to work).

You can take a look under file>document info>fonts to take a look at what is and isn't embedded there....

Here are adobe's help pages on printing PDFs - it's pretty basic stuff, but worth a look:

http://www.adobe.com/support/techguides/acrobat/rdrwinprnt/main.html

(delete any spaces in the URL)

Good luck!

by thechas

First, if it is a font issue, you need to remove and re-install the fonts. You can't just copy a font folder between machines.

Second, I know that W95 has a lot of problems with Adobe 5.0, so, I would not be surprised if NT has some problems with 5.05.
Make sure that you selected NT as the OS when you downloaded Acrobat reader.
If you have machines where the reader works with NT, try to determine what is different;
Installed fonts,
printer drivers,
service packs and updates.

Even a different software package may have installed a newer or older DLL that can cause a version conflict.

Chas

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