General discussion

Locked

Advancing from Desktop Support to Admin

By travisr ·
What is/are the best steps to take in order to advance my career from desktop support to Network Administration?(Other than waiting for something to come available at my current job.) I have 2.5 yrs exp. doing desktop support for large organizations, along with A+,MCP(NT4 & 2000 Professional). I am planning on taking the 2000 Server test soon. Many of the recruiters tell me that it will be difficult without server room exp. Any help would be appreciated.

This conversation is currently closed to new comments.

6 total posts (Page 1 of 1)  
| Thread display: Collapse - | Expand +

All Comments

Collapse -

Advancing from Desktop Support to Admin

by McKayTech In reply to Advancing from Desktop Su ...

With however much respect is due to recruiters (not much in my estimation), it is, in fact, difficult to break into a Network Administrator position without some evidence of server-side knowledge.

I would encourage you to complete the exams necessary to have the MCSE credential and probably a CCNA as well. To give yourself hands-on experience, you could, and probably should, set up a network at home. You can keep the cost down by using old hardware and obtaining evaluation software. By scrounging around, I was able to put together an 8-node home network with NT, W2K, Novell, Solaris and Linux servers (all legal software!) for under $2k (i.e. about 1/4 the cost of a typical MCSE boot camp) and the books and exams added another $1k.
The MCSE got me the interview and the knowledge gained from repeatedly crashing and resurrecting my home network got me the job. But no thanks to the recruiters who only wanted to see candidates with 5+ years of hard-core experience in the trenches...

The other thing you can do if you're working in a large organization is make it clear that you are Network Administrator material. Spend some time with the NA folks and let them see your knowledge and spirit. When you have a desktop problem with network or server implications, work together with them to solve the problem so they can see what you know and how you work. Then when an opening comes up, someone will likely suggest that you could do the job and should be given a chance to prove it.

Best wishes!

paul

Collapse -

Advancing from Desktop Support to Admin

by travisr In reply to Advancing from Desktop Su ...

Poster rated this answer

Collapse -

Advancing from Desktop Support to Admin

by travisr In reply to Advancing from Desktop Su ...

Paul,
Thanks for your response. I would like your advice on another point if you don't mind. I talked to one of the NA's at my work and explained to him that to actually LEARN the material for the Windows 2000 test it took me about 3 months.(Not Cramming, really learning) At that rate it would take me nearly 2 yrs to accomplish my goal. He told me just to pass the exams to get the MCSE because that is what it would take for someone to give me a chance. All of the learning would be accomplished on the job. How do you feel about his theory? By the way, this just worked for a friend of mine who obtained the MCSE 4.0 and got an entry level administration position with no hands on experience. I actually referred him for the position because it came my way, but at the cost of a 10k pay cut. Again, thanks and I await your response.
Travis

Collapse -

Advancing from Desktop Support to Admin

by Darrens In reply to Advancing from Desktop Su ...

As a Network admin for the past 3 years, I feel that I could help with what you are wondering about. In the atlantic provincies in Canada at least, there is a very closed market for this type of position. Even though there are about 10,000 IT positions in the city I live in. After I got all of the required certs MCSE, CCNA, CNE, A+ I was still only working as a tech. After banging my head on a wall for about 1 more year I started taking some business (yes I said Business) courses. This is what is really needed. There is now a large group of tech's out there, but very few know any thing more then tech. Without somethig else to set you appart, you will become stagnant. I am starting to go for a CMA designation as I am looking at the next move to CIO for the big bucks.

Keep your head down, mind open and play nice with the other inmates at you will get ahead.

Collapse -

Advancing from Desktop Support to Admin

by travisr In reply to Advancing from Desktop Su ...

Poster rated this answer

Collapse -

Advancing from Desktop Support to Admin

by travisr In reply to Advancing from Desktop Su ...

This question was closed by the author

Back to IT Employment Forum
6 total posts (Page 1 of 1)  

Related Discussions

Related Forums