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All Previous System Restore Points Disappear! Pls help.

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by run2347

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I have searched and found previous posts and offered solns: http://support.microsoft.com/default.aspx?scid=kb;en-us;Q301224

But none of the above senarios apply to me. I was foolish enough to run an anonymous .exe thinking that i could revert to previous restore-point if anything funny happens.

All my previous restore-points are gone and REPLACED with 1 restore-point that reads "Last good configuration" << this is after i ran the .exe file.

I found the following info: Restore points are saved in under x:\system volume information\_restore{558C94FD-3C7F-4954-A02D-26679E6D849E}. Any saints out there can help me recover my previous restore-points??

Many Thanks!

2 replies

by older mycroft

It all depends on what the 'anonymous .exe' actually was. If it has been sufficiently effective to have dislodged all your restore points, it may equally have infected this new restore point. Possibly even infected the restore points you are now so desperately attempting to recover.

Whenever a virus or malware is detected within a modern PC, prior to running an antivirus scan from Safe Mode, the general rule of thumb is to disable your System Restore capability, effectively wiping out all your restore points in one fell swoop.

The very fact that you felt you had the safety net of your restore points rather tends to make me think that you knew you were wandering into dangerous territory.

I would advise you follow the standard procedure of disabling system restore, reboot into Safe Mode and run a system-wide full antivirus scan.

Once you have completed the scan, you can reboot once again - this time into standard mode - and re-enable System Restore thereby starting again from scratch.

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