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An open letter to Microsoft

By dksells ·
Dear Microsoft,

I am writing this letter in appreciation for your wisdom and insight in the development of your continuing lines of operating systems. I know you don't always recieve credit when credit is due.

I want to say thank you. Due to the various problems that I experience supporting your product; locked up systems, disapering user accounts, programs and o/s features that mysteriously stop working and other insightful features, you have helped to increase my bottom line. Without you, I would not be as successful as I am today.

I recently purchased a copy of XP Upgrade for one of my systems. In the past month I've had to do a repair install 3 times. This has helped me to hone my skills and has given me confidence for when I will need to do this in the field.

You have increased my self esteem. When I walk in to a clients office and see his ashen face and glaring eyes because he can't access data that his livelyhood depends on, it makes me feel like a god.

Thank you for Safe Mode. Without this marvelous feature, how would we ever find ghost drivers or access the system when all else fails. Other operating systems don't have this feature. Arogant bastards!

You have even helped me on a personal level. After screaming, cursing fits that would blush a sailor and a couple of busted moitors, my wife was threatening to leave me. Now that I'm taking Prozac, everything is nice and even. The glass is half full. Because of you Microsoft, I realized I had a dark side. You helped to save my marrage.

You are a fiscal dynamo on the world stage. Without you many competitors would not even exist. Open Source to name one. Thanks to you these developers have work.

Thank you, thank you, thank you.

P.S. $199.99 a copy for a desktop system seems a little steep. If you would lower that to say $25.00 - $50.00, you would sell more and give us techs even more work.

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by Dennis.Rhine In reply to An open letter to Microso ...

A friend in the industry once said "If Miscrofost wrote stable, secure operating systems then we might all be out of a job" :)

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Amen to that one

by house In reply to An open letter to Microso ...

I appreciate Microsoft, but I do weigh the alternatives accordingly. They get enough flack as is; they must be screaming over the negative feedback regarding the MSN problems lately.

I can do without IE 6 though. :)

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This will be odd coming from me

by Oz_Media In reply to An open letter to Microso ...

But there are typos in the letter.
"disapering user accounts" or was it a disappearing 'p'?

And "Arogant bastards!" has a disappearing 'r'.

I am the worst for typos, but any letter should be corrected before sending.

As for the intent, I think that is obvious to anyone that has ever supported MS desktops. Without them (M$), the worload is greatly reduced, this may be good or bad depending on your situation though.

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by dksells In reply to This will be odd coming f ...

I think "the workload" has a disapPering 'k'. :)

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Good thing I'm not writing a letter then isn't it?

by Oz_Media In reply to Typo's

As I said I am the worst for typos.

Then again, all my material is passed to another copywriter for approval before being sent out to prospects. I would also use spell check if I was writing a letter, something unavailable at TR despite much bitching.

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Problem with Spell checkers

by jdclyde In reply to Good thing I'm not writin ...

imagine what the database would have to be like. we have such a global group here so a world dictionary, as well as all the buzz words of the day and all the tech jargon and abreviations.

Then there is color vs colour.

I understand why they don't have it. I guess maybe they think if you were REALLY worried about it, you would write your post in a word prcessor of your choice and then copy and paste it over.

And being in the same boat, I am NOT taking a shot at you (this time)

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Suppose so

by Oz_Media In reply to Problem with Spell checke ...

Makes you wonder how so many other forums on the internet do it though. Or even a Preview, Edit, Post system.

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Reply From Microsoft

by BFilmFan In reply to An open letter to Microso ...

From the Office of Bill Gates
Chairman of the Board
Microsoft Corporation

Dear Dksells:

Thank you for your letter. We here at Microsoft enjoy hearing that consumers are using our quality products.

In commentary to your issues that you experienced with the upgrade to Windows XP upgrade, I am sure you followed proscribed guidance in:

Backing up the hard disk prior to upgrade activities.

Verifying that the hardware met Windows XP requirements.

Verifying that all applications functioned with Windows XP.

Since you followed those procedures have you opened a service call with one of our highly trained and experienced telephone solution centers? Microsoft has an excellent reputation for quickly responding to issues experienced by our users.

In addition, I would personally recommend one of the excellent Microsoft XP training courses which are availble at Microsoft Partner Training Centers.

Well it is time to fly off in my private helicoper to my private estate here in Washington and sip some wine in the hot tub. Have a most excellent day.


I'm Bill Gates and your're not


I am imagining that is roughly the focus of the letter you would recieve back from Bill. Frankly, Microsoft doesn't care if you had issues installing an upgrade.

And don't fool yourself that any other vendor is going to care either. Unless you deal in massive quantities of their product, you are just a blip on the radar scope of the daily complaints they recieve.

But I would advise you to write a letter of complaint and send it to Mr. Gates. Who knows, someone might actually read the thing and respond. I'd give better odds that you would hit the Powerball lottery twice in a row for a $100 million each time though...

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Thank you for your reply

by dksells In reply to Reply From Microsoft

Dear Bill,

Thank you so very much for your gracious reply.

Perhaps I will take your advice and call upon one of your excellent professional service centers. I'm sure it would make me an even better tech, since the canned response I would receive would cause me to research further and find a work-around to the situation on my own.

Thank you from all of us techies for helping make us independent problem solving gurus. You guys from Microsoft never miss a beat.

Lets do lunch.

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XP compatablity

by jdclyde In reply to Reply From Microsoft

Did you check out the long list of KNOWN apps that don't work with SP2? Yes, many are M$ products.

So they broke one broken piece of software so that they could open new exploits on another piece of software?

Is Windows a Virus?

No, Windows is not a virus. Here's what viruses do:

* They replicate quickly - okay, Windows does that.

* Viruses use up valuable system resources, slowing down the system as they do so - okay, Windows does that.

* Viruses will, from time to time, trash your hard disk - okay, Windows does that too.

* Viruses are usually carried, unknown to the user, along with valuable programs and systems. Sigh... Windows does that, too.

* Viruses will occasionally make the user suspect their system is too slow (see 2) and the user will buy new hardware. Yup, that's with Windows, too.

Until now it seems Windows is a virus but there are fundamental differences:Viruses are well supported by their authors, are running on most systems, their program code is fast, compact and efficient and they tend to become more sophisticated as they mature.

So Windows is not a virus.

It's a bug.

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