You have heard that commmercially available enterprise software might not be able to handle the following situations: when the system checks for available inventory, it treats material that is still undergoing quality inspection as available inventory as well as material in inventory that has already passed quality control inspection. THere is no way to automatically check customer records to see which qualify for sales tax exemptions. The system assigns a date for backorders of items that are currently out of stock rather than the original requested date on the customer order. What impact might this lack of functionality have on order processing and other parts of the company? How could you determine how serious a problem this creates? What questions would you ask?
