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Any help?

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by smartin050

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This question came up earlier and no one was able to answer it. I am experiencing the same thing. I have a Dell Optiplex GX110 and a modem card with a Connexant chip. All drivers have been reloaded etc. but I still get this error. ANY HELP?

WinNTError 692
I am trying to get a WinNT machine to dial up a ISP server, to gain entry to
the Internet. I get the 692 error when starting the dial up connection -

5 replies

by dmiles

Could be a number of things
Check the TCP/IP configuration,enable DHCP
The Windows/TELEPHONI.INI file may be corrupt or missing(run Windows/System/TAPIini.exe
Do the obvious and make sure that you have the driver for WINNT
Another thing is to Open the Control Panel,select Add/Remove Programs,click the Windows Setup tab,go to communications and click Dial up Networking,reinstall the dialup networking and proceed to set up the modem and isp connection.

by wanabedrsean

This error means that windows nt couldnt open the port or that the modem is bad More than likely the modem isnt bad but stubborn. the fact that you said connexant tiped me off to one thing though it is possible if you have been having problems for quite a while connexant had a driver that quit working on a certain date and they released a patch for it but if the manufacturer in this case dell had an issue with this they probably would have posted the driver on the internet to fix this the firststep in troubleshooting this would be to open up hyperteminal and testing the modem with it or try phone dialer if it picks up the modem then try connecting again if it still dosent work then try removeing ras and reinstall it and remove the modem and reinstall it then find out what comport your modem is trying to use and chck all the resources for the com port also if you look under ports in the control pannel you can see if the port your modem uses is listed if it is not you can add it useingthe resouces for that com port that the modem is on maybe even switch buss slots that the modem is in if none of this works nothing else comes to mind exept a program or virus is trying to use or tie up the com port that your modem is useing and rascannot access the modemif all else fails have dell replce the modem. alot of the problems that dell support gets are modem related and so some reps are pretty good with modem problems. try asking them they might even have a hardware level diagnostictool that will tell you if the modem is bad. i really hope this helps you. I promise this is either driver or hardware related other than what I have mentioned this error dosent mean there is anthing wrong with dial up networking or tcp/ip windows nt 4 is ras not dial up networking.

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