The place I work at has a surveillance system. They wanted to be able to rotate their camera more tightly. I found out that the camera hadn’t been working correctly, i.e, it won’t move. They asked me to install a GV Net v3.1 card in the computer hosting their surveillance software and cameras. This card is supposed to tell the camera to move. Well, installing the card didn’t correct the problem. I don’t know anything about surveillance systems, but I do know that if the camera wasn’t working to begin with, even with the card installed correctly; I don’t think it’s going to fix the problem. I was told that the problem lied in with the software and that maybe it wasn’t configured correctly, but the card is configured just the way the booklet told me to. Any suggestions?
