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AOL communications

By rdurant ·
I've heard that installing AOL will change communications settings. Is that true, and if so how can I fix it? I recently had a problem with a colleague's home computer. He was able to use dial-up networking to connect to our network from his home computer. He thinks one of his kids insalled a new version of AOL and now neither he or his wife can dial in from home. The modem won't even dial. But he said AOL still works.

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AOL communications

by guanacay37 In reply to AOL communications

AOL should not change the way a PC telecommunicates. The answer should lie in the "SETUP" portion of the signon screen. He should make sure he is set up to communicate from "HOME" and not the "ISP?LAN" setting, check his dialing options to make sure they are correct, and then let the AOL software search for his "best way to connect." It should find his modem and use that for connections. If not he can bite the bullet and PHONE them (I hate that word) and their techies can usually walk him through a fix. Email is useless- they will just copy and return canned answers.

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by rdurant In reply to AOL communications

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by Bill Cassada In reply to AOL communications

WRONG (above). AOL version 5.0 DOES change several files that are used to access the net. AOL has been in litigation over this very issue. After installing AOL 5.0 many companies and users reported not being able to access other ISPs or Services EXCEPT for AOL. I got rid of it entirely for this and other reasons namely their (lack of) privacy - or haven't you heard about the Raytheon guys?? If you need more information I will be happy to help dispell the "AOL Myth". They suck (my personalopinion).

Sound off users!!

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AOL communications

by Bill Cassada In reply to AOL communications

In all fairness to the first answer above - in a normal environment what he has stated is pretty much correct. However AOL took it upon itself to decide that they are the only provider you should ever need to access.

Support your local ISP, I say. He works harder.

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by rdurant In reply to AOL communications

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by mdeansNOSPAM In reply to AOL communications

We've had something relatively similar happen here. When users installed AOL on their pc/laptop, it would put an IP into the DNS portion of TCP/IP settings. Then our connections wouldn't work. We took that out and they worked. I have also heard of AOL 5.0 completely hosing dialin. Eventually it required re-imaging the pc. But that is an extreme case.

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by rdurant In reply to AOL communications

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by rdurant In reply to AOL communications

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