I have been tackling a problem for a client who has been having difficulties with his Wireless DSL Modem/router and certain websites. Notably the microsoft update website.
Having called microsoft and getting stonewalled since it is an OEM version of Windows – which they don’t seem to support – the PC manufacturer and his ISP [AOL], we decided to use the modem provided by AOL in place of the router. Hey presto, it worked.
Thinking that it was a problem with the router, I checked it out using my ISP – no problem with the router.
I now see that the particular make and model of router are – ‘not 100% compatable with aol’.
Now the question. What are aol doing differently to the rest of the world which would make a router incompatible with there service? Why are they doing it? Are their any routers which are compatible? What can be done to get aol to correct this incompatibility?
Thanks
