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AOL 's SMTP settinngs?

By umesh ·
I am trying to setup a corporate email account using MS Outlook client through dialup connection (AOL account). I can download email using POP3 but can't send out. I contacted AOL tech support to get SMTP setting but I was told that they don't support MS Outlook. Any help is greatly appreciated.

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Two things

by GuruOfDos In reply to AOL 's SMTP settinngs?

Firstly, AOL uses a proprietary email format (web based) and therefore does not use POP3 or SMTP protocols.

Secondly, if you are using AOL purely as a connection and you are then using MS Outlook or Outlook Express to connect to a POP3/SMTP email account, you WILL be able to receive mail using a POP3 protocol, but you WON'T usually be able to send mail.

I have this exact same scenario. We have a direct DSL connection with our telephone company. We then use AOL connecting via TCP/IP which works perfectly fine, so long as only one user signs on to AOL at a time. I have another ISP (Freeserve) which I use at home. I can check my incoming mail ok...POP3 just requires an account name and password. Outgoing mail via SMTP doesn't work because Freeserve's SMTP server ONLY works with a dial-in connection and along with the majority of 'normal' ISPs, use Caller Line Identification (CLI) to add extra security to mail transmission.

To me this seems stupid...the authentication should apply both ways, however POP3 has been designed so that you can access your POP mail through a computer at another location or via an internet cafe or whatever. The majority of ISP's use CLI to authenticate OUTGOING (SMTP) mail so that should someone gain access to your account and password information and send mail using your email address (for spamming purposes or other nefarious activities) the ISP have a record of the phone line that the log-in was made from. If you are using AOL as a front end, AOL have this information, but the ISP hosting your SMTP server doesn't, therefore you will get an error sending outgoing mail. The same problem applies to other mail programmes too, such as Nutscrape Communicator and Eudora.

No...there isn't a fix! Either change your ISP from AOL to one that does support POP3/SMTP without CLI verification, or sign up for a Hotmail ot Yahoo account which again IS web based and doesn't use POP/SMTP protocols.

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About Yahoo

by Oldefar In reply to Two things

In the US and I assume in other locations as well, you can purchase a premium email account from Yahoo that does support POP3/SMTP, or even a business account that drops the Yahoo tag line from sent mail.

I didn't know about the CLI. That explains several issues I have been wrestling with. It makes sense. With blacklists for ISP which relay spam, the CLI is an easy "fix" to limit their exposure. I don't agree with it, but I do understand their approach.

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Good point, but...

by GuruOfDos In reply to About Yahoo

And there's always a 'BUT'...and it usually costs!

Yahoo and several other companies DO offer 'premium' services...but the 'premium' usually implies laying out cash. I looked at the angles, and worked out that we'd be paying for the telecom connection, an AOL account AND a mail provider. On top of the cost, it's not the most elegant solution either.

I agree with your point about 'not agreeing' with CLI being a good thing. Like I said in my post, what is the point in securing 'outgoing' mail, when anyone who has my account and login information can READ my 'incoming' mail from anywhere in the world. I need to access my mail from various overseas countries when I'm overseas, and I can always get my POP mail but as very few countries have compatible CLI systems, I can't usually send any so I have to resort to web-mail...and then if I'm typing up a couple of pages of sit-rep back to the company, I hit the 'SEND' tit and then I get a message saying that I've been logged out. When I log back in again, all my hard work has vanished. Yes, I can write a doc and attach it (so long as it's under 1Mb) or use the good old 'CTRL-C/CTRL-V' from notepad, but it's a pain in the poop-chute.

And why I ask myself are there two different mail protocols anyway?? POP for inbound and SMTP for outbound. Why not just have one 'standard' mail protocol, and secure it using a better password and authentication system, with perhaps two passwords and other ID verification??

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