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AOL Shuts down after copy/paste

By brentalanmeadows ·
My wife is experiencing shutdown of AOL on XP. She is copying the body of one email to another email. As soon as she completes the paste operation, AOL shuts down.

She is not copying the text from Word or any other application - it is simply AOL mail to AOL mail. Any ideas?

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by sgt_shultz In reply to AOL Shuts down after copy ...

i do not know of this particular problem. i would shotgun it by:
trying to reproduce problem in safe mode
deleting temporary internet files
making sure no virus or malware
running chkdsk c: /f
updating to latest greatest aol software
making sure windows and ie and office are up to date with latest sp's and critical updates
defrag the thing maybe

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by Franco15 In reply to AOL Shuts down after copy ...

download the adaware6.0 and execute it. it will delete all your malwares on your registry. And only check out if your XP is complete with the latest critical updates on windows update. that will fix the problem.

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