Application Crash - Shared from 64 Bit to 32 Bit Windows

By bird2920 ·
Application Crash - Shared from 64 Bit to 32 Bit Windows

When the application is launched it runs for about 15seconds then fails and windows says it needs resolution.

The server it is installed on is 2008 Server 64 bit. The remote desktop that accesses it is 32 Bit Windows 7

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You'll need to be a lot more specific here

by OH Smeg Moderator In reply to Application Crash - Share ...

Is this App running on the Server or Desktop?

What is the Network Topology and probably more importantly what is the network speed?

What is the full error message that Windows give here?


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My apologies

by bird2920 In reply to You'll need to be a lot m ...

It is Server 2008 64bit.

Here is the error:

Problem signature:
Problem Event Name: BEX
Application Name: TCbtap.exe
Application Version:
Application Timestamp: 4c0d1ede
Fault Module Name: wtsapi32.dll_unloaded
Fault Module Version:
Fault Module Timestamp: 4a5bdb43
Exception Offset: 74ab253d
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7600.
Locale I 4105
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad1**35b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad1**35b953a78882e789

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It is a 32 Bit windows 7 Terminal accessing the software.

We are getting the same error when launching the software from the server locally.

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