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application maintenance procedures

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if I have an application running and used by the user, is there a standard form for a maintenance request and security procedure between old version and updated one? I would like a form foe procdure and standards of maintaining a running application

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by oskiller

I assume you are looking for standards as to how to work and test updates? Or are you looking for a type of form that a user can fill out to make requests for changes?

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