The problems involving user permissions organization wide have been justified by the phrase, ?That?s the way the rest of the division is and it works okay for everybody else?. In some instances user privileges should be stratified based upon the routine work performed. I do not believe that they can objectively plan and implement a better suited user permissions assignment scheme. Therefore a blanket policy is in place There is one other reason why this may well be the case. I am afraid to say that it has more to do with control than it does with providing adequate support in a timely manner. Understandably, security of the network is a universal concern. Monitoring software and virus protection should be in place and violations of policies should be enforced. The problem is that some sections are required to perform software and driver updates as well as hardware configuration and testing that either are hampered by or outright prohibited by the lack of appropriate user privileges. I am not an absolute expert in the field but doubt that the policy maintained by our IT support section must be as rigid. My contention is that if we had support staffers that knew what they were doing then the appropriate protections would be in place, usage and installations could be adequately monitored, backups made on a timely basis and permissions could be applied that allow everyone to do their job. Now that I have described utopia, I need to hear from the community.
