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Arcserve 2000

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by info-man-

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I my media pack with arcserve 2000 and then we received a fax with all of the necessary client licenses. Loaded the arcserve 2000 sofware on the 2000 server that is controlling our tape library. Am loading the OFA (open files agent) on the other 6servers. However, I have one 2000 server that I can not load the OFA!!! Get part way through the install and get the message:

Error 1920 Service ASDiscoverySvc(ASDiscoverySvc) failed to start. Verify that you have sufficient priveleges to start system services.

I have many other services that start with the machine administrator account. The only thing that I've found is from arcserve tech pages to be sure that the Computer Browser service is running. (Which it is)

Any help wouldbe cool.

3 replies

by rapidad

See if this helps,

Problem:
When installing Arcserve 7.0 Manager on a Windows 2000 workstation you receive Error 1920 unable to start Arcserve Discovery Service.

Resolution:
Arcserve 7.0 manager installation is being done on a Windows 2000 workstation that does not have Microsoft file and printer sharing services installed. Arcserve Discovery Service is dependent upon Computer Browser service which is installed with Microsoft file and print sharing service. Install Micosoft file and printer sharing, verify Computer Browser service is started and ARCserve manager now installs.

feel free to contact me about this...........

by info-man-

I appreciate the help, however, I have sorta summarized that same article in the last portion of my post. I already have file and print sharing, and computer browser services are running. Thanks anyway.

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