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Arcserve 7.0 for Netware

We recently upgraded to Novell 6 and Arcserve 7.0. Everything was working fine until one day I notice that there is no detail records of files backed up. When attempting to do a "Restore by Tree" there are no detail records. The server and volumes show but no directories or files.

In the Backup Manager's Global Options,under the Operation tab the "Record Detail Information" in marked.

IS there another setting that I am missing that may be causing this issue.

I need to be able to restore single files. Can anyone offer suggestions.


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by HSDoctor In reply to Arcserve 7.0 for Netware

Patch your Arcserver 7 server with the patch below, then try again. CA is pretty go about getting with Novell to clear up some issues

APAR #: QO33421 DATE: 4 FEB 2003

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by VCHD_IT In reply to

The problem turned out to be in the settings. Cache file sizes needed to be increased. This issue is not documented and was uncovered during a charged tech support phone call.

Thanks anyway.

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by VCHD_IT In reply to Arcserve 7.0 for Netware

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