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As usuall printing problems...

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by hopster

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I am running win2k server with XP workstations, I have a few workstations that you have to log off and on to be able to print ... all the printers are controlled by a logon script and it only seems to be happening at a few different machines not allof them. As printing either works or it doesn't I have not had much experience in trouble shooting this intermitant problem, any suggestions would be helpful. OH btw the printers show up in their lists but the device not available error is what comes up on trying to print.

3 replies

by bchesmer

W/O more info, my 1st guess is that your user/or workstation are not authenticated/logged-in to your Domain/AD. Check to see if there are logged-in when they run into the print problem (This is assuming you are running the printers thru the server).

Comment back on what you come up with, or more info.

by hopster

The users can only log onto the network they can not logon locally. All printers are shared from the server and other users can print so the cue is not causing a backup either. Its like they some how loose connection to the networked printers but are still able to save to their mapped drives which are on the server... so network connectivity doesn't seem to be the issue.

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