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Ascii code in Word Document

By Nsohenick ·
I have a user that claims: while in Word certain information turned into Ascii letters, for example squares for spaces. How can that happen? What can I do to stop it or correct it?

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Ascii code in Word Document

by DKlippert In reply to Ascii code in Word Docume ...

Take a look at the File type in the Open dialog box. Make sure it says Word Document, not "Recover Text from any file".
Make sure they are set up with a printer (even if they can't be connected)
Check Tools>Options View to see if any Formatting marks are checked.
Rename/delete Normal.dot
Delete any temp files left by Word. They start with a tilde (~).

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Ascii code in Word Document

by Nsohenick In reply to Ascii code in Word Docume ...

The question was auto-closed by TechRepublic

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Ascii code in Word Document

by ananthap In reply to Ascii code in Word Docume ...

Long shot.

Has the user chosen "Symbol" font by accident?

It happened to one my users who types "Fast", wanted to choose "Tahoma" but chose "Symbol", didn't observe what he had clicked. Called the service tech and ...

End of mail.

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Ascii code in Word Document

by Nsohenick In reply to Ascii code in Word Docume ...

The question was auto-closed by TechRepublic

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Ascii code in Word Document

by Nsohenick In reply to Ascii code in Word Docume ...

This question was auto closed due to inactivity

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