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Ascii code in Word Document

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by nsohenick

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I have a user that claims: while in Word certain information turned into Ascii letters, for example squares for spaces. How can that happen? What can I do to stop it or correct it?

5 replies

by dklippert

Take a look at the File type in the Open dialog box. Make sure it says Word Document, not "Recover Text from any file".
Make sure they are set up with a printer (even if they can't be connected)
Check Tools>Options View to see if any Formatting marks are checked.
Rename/delete Normal.dot
Delete any temp files left by Word. They start with a tilde (~).

by ananthap

Long shot.

Has the user chosen "Symbol" font by accident?

It happened to one my users who types "Fast", wanted to choose "Tahoma" but chose "Symbol", didn't observe what he had clicked. Called the service tech and ...

End of mail.

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