Hello all,
I have been assigned to come up with some reccomendations for asset tracking and IT trouble/task tracking software. Actually the original request was for just the trouble ticket tracking, but I know what is next and after view Intuit’s product I am hoping that there are more package out there that do both. So far I have looked at the open source package RT and Intuit. Are there any others? This is a small company with maybe 100 users and 4 IT people. Us IT people are 1/2 time on admind support and web developement. I would like some thing that is easy to use and implement and as inexpensive as possible. Suggestions? It can be separate packages (like RT) or combined ticket and asset (like Intuit)
Thanks.