Audio&Multimedia Problems

By witchezpet ·
I have a SoundMAX Integrated Digital Audio sound system on my computer. I also record music with a microphone, as I write music. I was only able to record one time, when I first used the microphone. I shut my computer off, and the next day, I tried to record again but when I turned the microphone on, my screen went black and the computer restarted. I tried again to record, the screen went black, then changed to blue and there was stop error printed on the blue screen. I was not even able to shut my computer down. I turned the power off, waited a couple of minutes, turned the computer back on, it rebooted fine. I tried recording again, and it happened again with the blue screen with stop error on it. Then I changed music recording software, tried that and it did the blue screen routine again.

I started to look around the Internet to see if I could find any information about this problem and SoundMAX, to no avail. I found where others had problems with their microphones, but not the same as mine. I have gone to Tech sites, to no avail again. I even purchased Driver Detective, got all kinds of drivers listed that needed to be updated.

I am at my wits end, as I have no idea what could be wrong, so I don't know where to start to fix it. I know that SoundMAX is either very buggy (tempermental)or complicated in it's settings. I just don't know what to do. I know a lot of things, but not these technical problems.

This problem is way out of my knowledge about computers.


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All Answers

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Well it's not a problem I have and I use these Sound devices

by OH Smeg Moderator In reply to Audio&Multimedia Problems

So what OS are you using? It's some form of Windows but without knowing more it's impossible to say much.

What are the Stop Error Messages? They tell you what is wrong but you need to know what to look for.

List the Hardware for example HP Evo 160 and OS in use as well as the software you are using to try to do this with.


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Likely Drivers

by Jay217 In reply to Audio&Multimedia Problems

More detail would definitely help, but till then it can really be one of 2 things.

- The sound card just plain failed out of the box.. how long have you had it? you may need to send it in for a replacement.

- Theres an issue with the driver for the card or conflict with another device on your system. A lot of times newly installed hardware and software doesn't become fully functional until after a reboot. Did you install the latest and greatest software from the manufacturers website?

The stop code will tell us alot more. Try to generate it again.

Heres a quick reference for stop codes. http://www.aumha.org/a/stop.php

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Um most likely this is a Realteck On Board Sound Device

by OH Smeg Moderator In reply to Likely Drivers

That uses the AC97 Drivers or at the very least a derisive of them. As these come standard on M'Boards and the sound works the most likely thing is that something is set wrong here on the computer itself.

Knowing what the Stop Error Messages are would help no end though.

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What Amp are you using to drive the Mic here?

by OH Smeg Moderator In reply to Audio&Multimedia Problems

And what type of Mic is it?

It is possible that any of the Capacitor Mic's will overload the Sound Card and cause the system to turn off. These devices are not designed to supply much power to the Mic as they tend to use the cheap Multi directional Piezoelectric Devices.

They are not designed to power a professional Mic or take the Input from a Professional Amp. The output of these Amps is way too high for the sound card to use.

If you are using that type of setup connect the output of the Amp to the Line In of the Sound Card and adjust the volume till it is suitable for your needs.


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