Auto configure outlook from two domains

By webster.rantsolase ·
Good day

I need to know if there's a way to get outlook to acquire account settings from an exchange server running on a separate domain, which we have access to. We are part of the government and under a separate domain. I have also noted that when you put in the users email address at the user creation it populates the address for email after the user has joined the domain and when you kick start outlook.

Here is the process we normally follow to setup a users account.

1. Start up outlook and go to manually configure server settings.

2. Select Exchange

3. Put in the IP at the exchange server name.

4. Put in the surname and click check name.

5. Cross fingers

6. Authentication windows pops up, put in username (otherdomain/username) and password.

7. Select user from found matches. (Uncross fingers)

8. Then the Ip typed at the exchange server name resolves to something like mailserverxxx.gauteng.gpg.local, ther are about 8 of those servers.

I think there is a way to automate this process.

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All Answers

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What versions?

by ThumbsUp2 In reply to Auto configure outlook fr ...

What version of the Exchange server is in use?

What version of Outlook is in use?

If the server is 2007 and Outlook is 2007, yes... there is automation available. Previous versions did not have this.

(edited to add)

By the way, if you're using a hosted Exchange server (3rd party), they usually have instructions on setting up a new account. Most often, those instructions tell you NOT to use the 'check name' feature, but to go into advanced settings (below that button).

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Server 2003 Outlook 2007

by webster.rantsolase In reply to What versions?

On my side of the domain server 2003 and outlook 2007, on the other side server possibly 2008 will get confirmation on monday.

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