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Auto Reply Message In EX2k

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by wleodbd

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Does anyone know how to setup an auto reply message at the server level (not at the Outlook client level)? I can set it up at the client level, however, some people at my office are using laptop. When they are off or taking vacation, their laptops are turned off too. In that case, there will be no reply messages to clients because their laptops are not on.
Can you please help?

6 replies

by dklippert

"Outlook 2000 and 2002 include a Have server reply action that allows you to build server-based reply rules. When you create such a rule, Outlook prompts you to create the reply message as part of the process. This reply message is saved in your Exchange Server mailbox"

www.slipstick.com/rules/autoreply.htm

by wleodbd

It's a weird thing that under rules wizard of Outlook 2000, I can't find the check box option to let the email server reply using a specific message. Any comment would be appreciate!

by [_rick_>

First make sure that your Outlook clients are using the Mailbox located on the server as message delivery and not using Personal folders. This is easily checked in the Outlook Profile under the delivery tab.

If the client is using Personal Folders for delivery and not the server, then you will not have the option of allowing for server side rules.

If the clients in question are laptops, then use the Offline Store capability this way they can still utilize server side rules.

What you are describing is the Out of Office feature. Each of the clients should have this capability, just make sure that they generate the Out of Office while connected directly to the server. This way its guaranteed that their server inboxes have been updated.

Also you may want to check your IMC/IMS (SMTP Server) to determine if you are allowing OOF messages to the Internet.

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