Autochk program not found - skipping autocheck
I downloaded and installed the new Computer Associates Internet Security Suite today. After the required restart, my system will not boot. I get the message above on a blue screen, then the system tries to boot, but goes back to the message on the blue screen, and stays in a never-ending loop. I have seen other posts about this problem, but can't seem to find my solution among them. I tried to boot from a Windows XP CD, but when I choose the repair windows option, it asks me for the administrator password. I never set a password for this computer, and in the setup utility, it says "clear" for supervisor password. There isn't one. When I just hit ENTER to indicate there is no password set, it tells me I have entered the wrong password. I am running a Toshiba laptop, which has worked beautifully since 2004. Now I cannot get into Windows or DOS to do anything. I can't replace the autochk.exe because I can't get into the computer! I have only one partition (NTFS), so the partitioning responses don't help me any. I talked with Toshiba, who told me that without a recovery CD I could do nothing. If that is the case, I'll have to buy another one, as I simply cannot find mine. Please tell me there's another way to fix this!
I am typing this message on my desktop computer. I need to get onto my laptop!
HELP!
Shelley Saunders