I am having a problem backing up two of my computers on a peer-to-peer network running XP SP2 — latest patches. The problem is that each computer crashes just after a request to create the volume shadow copy. These computers were backing up with no problems until I made a change: I installed new drives as boot drives and used a Seagate tool made by Arconis to clone the drives and set them active.
After the clone, the computers each booted normally and the only software that did not work right off the bat was Norton System Works. (Norton would not let me run any modules as it stated that it needed to be activated. When I tried to activate, the software stated that it already was activated and so I uninstalled and reinstalled a newer version.)
Then I tried backing up my network with Retrospect 7.0 Single Server AND Vembu’s Storegride 2.2.1. The systems crashed while creating the shadow copy. Interestingly, using NTBackup to backup the system state using VSS works just fine.
Other info:
There are no errors in any event log just prior to the crashes. I even turned off the disk cache to see if I could capture an error in the event logs, but none showed up. I reinstalled the backup software. I also changed the location of the page files and ran thorough disk scans using Norton Disk Doctor, chkdsk /f chkntfs c:, and finally SpinRite 6.0. No problems found. All other software appears to run fine. The two computers share little in common. One is purposed for maintaining network backups (ironically) and the other is a workstation. Currently both are backed up using Acronis Image Home. Neither has System Restore enabled. I run the ESET virus engine on one machine and Zone Alarm virus on the other. I want to stress that the only major change between working and not working was the disk clones, and this is something the two machines hae in common.
Solution found:
http://www.techsupportforum.com/microsoft-support/windows-xp-support/225647-solved-bad-pool-header-bsod-when-using-retrospect-carbonite.html
