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Backup error

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by cdensem

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Hi

We are using Symatic backup ex version 12 and cgate9sp40scsi drive and we get the following error:

An unknown error ocured on device "seagate1".
v-79-57344-34035.
The block size being used is incorrect.

Any ideas on how this problem could be sorted would be great,

Thanks

5 replies

by nepenthe0

You can run [i]chkdsk.exe[/i] on the backup drive. If the drive letter is [b]E[/b], type in the following Run menu command:

[i]chkdsk.exe E: /F[/i]

The [b]F[/b] parameter will [i]fix[/i] errors found by [i]chkdsk.exe[/i].

I assume that you have successfully used Ghost v. 12 with a SCSI drive, and that the glitch you are reporting is indeed new.

You can also download and run the free hardware diagnostic utility from Seagate:

http://tinyurl.com/yvq99t

Please post back if the problem persists.

Rick/Portland, OR

by cdensem

We dont have a drive allocated so we cant run chkdsk.exe
The hardware diagnostic link does not confirm that we can use it on our sever that is running SBS 2003, only on machines that are running XP,Vista etc.

by bart777

This is a tape or taape drive related problem.

Try formatting the tape again and running the job manually.

If that works schedule an inventory job to run just before the normal backup runs. This will verify to teh drive that the tape is good and the backup should proceed. BE can be a funny animal. Sometimes it just needs a gentle slap across the face to wake it up.

Let us know what happens.

by cdensem

Hi

Formatting the tape again and running the job manually didnt work for us.
We are still working on the first suggestion and wil get back shortly.
Thanks

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