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Backup tape stuck

By for7676 ·
I have a backup tape stuck in the server tape drive. The eject button will not work. I CANNOT down this server under any circumstances...

How do I get the tape out?

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Backup tape stuck

by tamj123 In reply to Backup tape stuck

normally the backup software has software control reject option. depend what software you have, but it usually at file\reject

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Backup tape stuck

by for7676 In reply to Backup tape stuck

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Backup tape stuck

by tbradley In reply to Backup tape stuck

There is no way. The tape itself has unspooled from the cartridge, and has jammed the drive.

There has to be a way to down the server, surely the company you works for allows for server maintenance.

You need to impress on the decision makersthat a malfunctioning tape drive NOT BACKING up a file server is doing anyone absolutely no good, and the 10 minutes to remove it, and 10 minutes to re-install after it has been repaired is a much greater value than recreating ( Years? ) of data if the file server decides to crash.

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Backup tape stuck

by for7676 In reply to Backup tape stuck

Well, the backup jobs are still running at their scheduled times...

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Backup tape stuck

by pVp In reply to Backup tape stuck

I agree with #2. The tape has unspooled.

If you think the backup jobs are running normally, you're probably listening to even more tape dumping out, making for a bigger mess.

If I were you, and "they" won't let me drop this server for any reason (so, how to you restore?), I'd pack my bag and let them discover I no longer work there when the dust on my desk piles up!

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Backup tape stuck

by for7676 In reply to Backup tape stuck

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Backup tape stuck

by dcosgrove In reply to Backup tape stuck

If this is such a mission critical machine, it should have hot swappable tape drives. If this is the case, just pop the old out, put a new in and you're done. If not, I guess someone should have thought of that at inception.

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Backup tape stuck

by for7676 In reply to Backup tape stuck

Not hot swappable

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Backup tape stuck

by for7676 In reply to Backup tape stuck

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9 total posts (Page 1 of 1)  

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