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Bad install of Office XP?

By heckfire ·
A client tried to install Office XP on a Windows 98 OS and the install failed, which it should have. But now comes the issue of how do I get rid of the bad install with no unistall option existing? Do I delete the software and the registry entries or is there another way?

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Bad install of Office XP?

by Kahless1972 In reply to Bad install of Office XP?

you are not going to like hearing this but i suggest fdisking the harddrive and starting over. a reg deletion and software exraction will only make matters worse

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Bad install of Office XP?

by heckfire In reply to Bad install of Office XP?

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Bad install of Office XP?

by sgt_shultz In reply to Bad install of Office XP?

i would get it installed and then use the uninstall function. i know, i know, it won't install but...i don't understand your assumption that the install should fail. the system requirements for Office XP include Windows 98 with at least 24MB RAM plus an additional 8MB of RAM for each app you want to have open at the same time. hard disk space requirement is between 210MB and 245MB depending on which office suite.
So--I would try the installation again. if you meet the minimum system requirements that is...and watch the failure carefully and try to debug it. then, if you want office xp uninstalled, the uninstall should work...
are you using burned CD's or the originals? i don't know that is is relevent, just wondering...

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Bad install of Office XP?

by heckfire In reply to Bad install of Office XP?

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Bad install of Office XP?

by cglrcng In reply to Bad install of Office XP?

Why do you say that an Office XP install "should have failed?" It will install & run on a properly updated and patched Win98SE OS if you meet the minimum requirements of both free space, speed of CPU, and intalled & free RAM. Works perfectly on my dual boot w/ Win98SE as volume #1.

I'd probably at this point attempt to clean the registry from within windows first if you can get into windows that is. Then try the install again to finish it up. If you can't get into windows you can try to clean up that registry via a batch file in DOS method that The Chas pointed me to the other day (Thank's again Chas & Tech Republic!).

It worked like a charm on a machine I was locked out of Windows on due to a bad install of a (older Win95 Mr. Potato Head), program that a school child installed on a Win98SE machine which renamed, moved & corrupted EXPLORER.EXE which wouldn't allow the bootup to complete.(I actually archived permanently all my 3rd. party registry cleaning tools after I finished the batch files (also edited them for my personal preferences), and will from now on use the DOS cleaning method. You have much more control over this method (at least in FAT or FAT32), not to be used in NTFS.

It just may work in your case w/ the machine in question. URL below, but a word of caution **Read the entire article first, then all over 100 of the discussion items that are there. I'm glad I did, as some of the discussion items really helped me in the batch file writing!

http://tinyurl.com/5jrt (Special thanx to Chas)

Good Luck.

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Bad install of Office XP?

by heckfire In reply to Bad install of Office XP?

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Bad install of Office XP?

by Rohintonsc In reply to Bad install of Office XP?

Why should it not install? Install it from another cd and then uninstall. Do not use the first cd which gave you the error.

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Bad install of Office XP?

by heckfire In reply to Bad install of Office XP?

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Bad install of Office XP?

by heckfire In reply to Bad install of Office XP?

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