For most of you non-Canadians, you may have missed this.
Canada’s largest bank, the Royal Bank of Canada(or RBC) implemented a patch to their software and had some major issues recovering from it.
I’m sure there are lots of lessons to learn, about software testing, crisis communications and other areas.
http://www.itworldcanada.com/Pages/Docbase/ViewArticle.aspx?id=idgml-b412c30c-e249-4dee&s=483013
It is easy to play Monday morning quarterback, but are we all prepared to face something like this?
James
