I have an Asus VivoBook with Windows 11 in my shop that does not charge while plugged in. Common problem, simple solution, right?
I tried all the usual suspects: old battery (it’s less than a year old), bad charger (tests fine, dead on voltage etc.), driver update (no effect), residual power discharge (also no change). It runs happily on just the charger with the battery disconnected.
When the battery and charger are both plugged in, it does not detect the charger. When just the charger is plugged in, it reports that the battery is at 100% and is not plugged in… at first. After a couple minutes it reports that it’s plugged in.
I’m planning to leave it plugged in and shut down to see if that charges the battery, but that doesn’t help my client much one way or the other.
Any ideas?
