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BelkinWirelessKeyboard&OpticalMouse

By raticus ·
I have just purchased this today, but although the set up seems easy, it doesnt seem to like my computer. Lights flash on all three items, ie; mouse, keyboard & reciever. Mouse works although choppy, keyboard will not work. Any ideas I have tried a few combinations for plugging in installing and clean wipe fresh installing. Plugs are=USB, ps/2 and ps/2 adapter.

Thanks for any & all help, I'm feeling really stupid about now. :)

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by raticus In reply to BelkinWirelessKeyboard&Op ...

Sorry just thought to add. Have a Compaq presario 750MHZ, 20GB H/D, 320Ram, running win98se, 4 usb ports, also 1 keyboard port 1 mouse port. And theres plenty of free hd space.

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by Breydel In reply to BelkinWirelessKeyboard&Op ...

Three things come to mind :

1. How far are your keyboard and mouse removed from the receiver ? The vendor usually has a max distance but as a test, I would put the right next to the receiver, reconnect the RF signal and try again - it may be a distance thing.

2. Although your equipment has just been bought, it may have been lying in the shop or warehouse a while, change the batteries, they may be past their useful date.

3. Do you have any other RF equipment in the area? If so, try and remove it or switch it off - other equipment using radio signals may be causing interference between keyboard/mouse and receiver.

Of course, if none if this helps at all, there is still the possibility you received a DOA.

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by raticus In reply to

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by HAL 9000 Moderator In reply to BelkinWirelessKeyboard&Op ...

Win 98 SE is notoriously unreliable with USB devices. Make sure that the system is as fully updated as possible and check the makers site for new drivers for the Keyboard/Mouse.

As a matter of course never use the supplied batteries but only high power Alkaline ones they last longer and perform better. You should only be using 1 USB connector of the PS2 goes into the Keyboard PS2 connector and the USB goes into the USB to PS2 adapter for the mouse. If you plug in through a USB don't plug in the other PS2 plug.

If possible check this unit on a machine running XP you shouldn't need to load the drivers for the test as that will only give you access to the extra function Keys and Tilt Wheel on the mouse if it has one. If it works properly on a XP box it is Win 98 SE that is your problem and really there is no quick fix as 98SE was notorious for having very Bad USB drivers and connectivity. If it doesn't work properly with XP return it and get it replaced as there is something wrong with it. Remember to try the different frequencies by pushing the button on the receiver to change frequencies as that might improve things and check that the batteries are in the right way as the mouse is sort of working they are in correctly but the Keyboard might be a different story.

Also if you get it working remember not to have it near other wireless keyboards/mice or Wireless LAN's as these do interfere with the signal from the Keyboard/Mouse. In one case in an office I saw one keyboard access a computer on the other side of an open office and start working with that computer and not the one it was supposed to be working on.

Also have a ready supply of Batteries as these chew through then at an alarming rate.

Col

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by raticus In reply to

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by raticus In reply to BelkinWirelessKeyboard&Op ...

Breydel, Thanks for your comments, regards distance I havnt gotten around to checking them from my bed. At present they are on the desktop right near the reciever. Checking Batteries is a good idea, tried that no luck. No other RF, this is my first true test of RF equipment.
I have been able to get the equipment talking to each other and somewhat working, but the mouse is horrible to control and the keyboard doesnt always work. I am wondering if this is a driver thing. I got drivers with it and loaded them, I also checked out the site but their drivers are the same ones as far as I can tell, tried em anyway, no luck.

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by raticus In reply to BelkinWirelessKeyboard&Op ...

Col,
Didnt know that 98se is bad for usb, have checked makers site, re:comment above. 98se Is all updated. Have plugged correct, Will try an test on a XP machine, but will have to find one, I dont have XP here. Change frequencies? Would I have to do this every time I change position? Re: batteries they were slightly wrong, better now but same problems.
Good advice re: batteries thanks.
RE: battery supply, is it that bad, I am trying to find a way to be able to go on my computer and keep working when my Disabilities, confine me to the bed, thought this would be the answer.

Whats your opinon?

Funny what happened in your office, must have been a laugh. Thanks any other ideas?

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by raticus In reply to BelkinWirelessKeyboard&Op ...

Am hoping for more comments before I close question and award points, 300 points will go to both of you for the great info, but still need more ideas.

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by raticus In reply to BelkinWirelessKeyboard&Op ...

Thanks all but still havnt fixed problem. Personally think I got a bodgy keyboard.
oh well guess i gotta take it back to shop. :)

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by HAL 9000 Moderator In reply to BelkinWirelessKeyboard&Op ...

If you're still having no joy I would be returning the Keyboard Mouse and transceiver to the shop for a replacement if you are still having no joy with the unit.

As for changing Frequencies that is done on the transceiver so you can change batteries without a problem normally but I have a MS one and it goes through batteries at an alarming rate it got so bad that I'm now using rechargeable batteries to cut down on the cost. MS very kindly gave me this Keyboard mouse and I've only had it changed twice now as on each occasion the mouse has broken always the left Mouse Button and since it was UG I've just returned it for repair and each time they have replaced the unit so I currently have the latest model available.

Incidentally they are only a short range thing and shouldn't be considered as useful over about 10 feet from the transceiver although I've had my problems in one of the customers places where different keyboards wouldn't sync with the right computers but the mice would made for an interesting time that one. :^O

Lets know how you get on.

Col

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