bios harddisk scan says:#1-07 fail

By thinktank24 ·
i'm having intermittent problems starting my laptop.sometimes it freezes on the hp invent screen and the harddisk light stays on. after rebooting it usually starts ok. I'm worried that one time it wont start at all.
I did a bios check primary disk scan and got the message after a few seconds: test status #1-07 fail.
Is there a way of fixing this?

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Is this a newer HP laptop?

by seanferd In reply to bios harddisk scan says:# ...

I just had to send one back - it was a hardware failure. Looks like you probably have a problem with bad hardware as well.

The HP site is less than helpful in finding what these test results actually mean.

Take it back to the store you got it from, or contact HP if you got it directly from them.

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30 month old sadly!

by thinktank24 In reply to Is this a newer HP laptop ...

30 month old sadly!

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It may still be covered by some form of warranty

by OH Smeg Moderator In reply to 30 month old sadly!

the DV6000 HP's have a known problem and they have lost a court case where part of the settlement was that they repair their faulty equipment.

You'll have to look on the HP Web Site for Product Recalls and see if your NB is covered.


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