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Bios Problem with HCL Laptop

By prashanthanush ·
Hi,

Everytime i start my computer, my laptop stops on the first screen and asks F2 to Run cmos or F1 to continue. When i press F2 it asks for password. I think this is a virus, because i never had set a password on my Bios. As i faced this problem again and again, i reinstalled Windows xp, after which the boot up was normal. But the problem started again after 5-6 days. So i think it is a virus. I believe if i update my Bios this problem will get rectified.

Also even when i am shutting down my computer, the computer stops at "Windows is Saving your settings" screen. So i need to everytime hold Power button for 5 seconds to shutdown. Here is the configuration i am using.

Computer type: Laptop
Model : HCL T12Rg-H
Processor: Intel(R) CPT T1230 @ 1.86GHz(2CPUs)
Memory: 1gb.

Hope you would able to give me some reply in fixing this problem. You you prefer to email me, then you can use my id prashanthanush@gmail.com

Thanks
-Prashanth.

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All Answers

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Contact the manufacturer............

by ThumbsUp2 In reply to Bios Problem with HCL Lap ...

There is nothing we can do for you here.

Quite frankly, I find it disconcerting that someone who professes to be in 'PC Support' doesn't know that reinstalling Windows will not fix a BIOS password, let alone a BIOS virus.

We, the members of TechRepublic - A Resource for IT Professionals, will not assist anyone in the recovery/removal of lost passwords. You may have a legitimate reason to recover/remove a password. However, we cannot verify your motives and will therefore not assist anyone in what may be an attempt at gaining unauthorized access to a computer system. Due to the open nature of this forum, any assistance given to help circumvent security measures, even for legitimate purposes, would be available for unscrupulous individuals to use for illegitimate purposes. This is a risk that we, the members of TechRepublic, will not take. Please do not ask questions of this nature on TechRepublic.

If you have a legitimate need to circumvent a password scheme, please contact the vendor for the software / hardware and request their assistance. E.g. Windows XP password recovery/removal issues should be taken up with Microsoft's technical support, Phoenix BIOS password recovery/removal issues should be taken up with Phoenix Technologies, hard drive password recovery/removal should be taken up with the manufacturer of the hard drive, etc...

To those viewing this post: Please DO NOT respond any further to this thread.

This template has been released under the GNU public license and you are encouraged to use it as a standard reply for questions of similar nature, provided that you make any modifications available to other users.

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What he said!

by LarryD4 In reply to Bios Problem with HCL Lap ...

You will need to have the password protection removed from the BIOS. If you don't know, then your stuck. Cause we don't konw how to get it!

So Call the manunfacturer and have them help you. :)

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i think you got me wrong

by prashanthanush In reply to What he said!

I appreciate your both replies, but i think you got me wrong. I didn't ask for recovering my password. Last time, when i booted my laptop, it asked for my Bios password. Then i left the computer OFF for few hours and then it booted fine and i was able to login BIOS and it didnt ask for any password.

As this problem repeated again and again, i reinstalled my OS. Then the problem was not there for a weeks time. But after a week, it again started. So i think it would be a bug or a Virus.

So i sought your help, because i thought that somewere someone would have encountered the same problem.

Please help.

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Battery Charge

by ThumbsUp2 In reply to i think you got me wrong

The Press F1 or F2 question when you boot is simply notifying you that the battery was allowed to drain down to nothing and now that you've powered things back up again, it wants you to confirm what's set in the BIOS.

Leaving the laptop turned off for a few hours simply allowed the battery to charge so that it could retain information in the BIOS when you turned off the computer.

If, after a week, the problem returns, you simply need to plug in the laptop and let it CHARGE THE BATTERY before you try to turn on the laptop.

It is NO virus. This is normal behavior. You REALLY need to read the owner's MANUAL.

Oh, and by the way, that BIOS password will eventually be needed by you for something. It's best to contact the manufacturer now and ask them how to RESET it to something that YOU can remember! Once you provide proof of ownership, they will be glad to assist you.

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What he said!

by LarryD4 In reply to Battery Charge
Back to Malware Forum
6 total posts (Page 1 of 1)  

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