Hello everyone, I’m new here but experience PC user. I received a digital photo album from boss for xmas, plugged it into my USB port and everything froze, then went black. this was on Friday Dec. 11. since then Pc came back on but I’ve had to restart it several times. Finally Saturday night it froze, and now when I start it, the keyboard and mouse will light up, but then nothing.
The Pc will go to the Gateway screen with F2 and F10 options, but with no keyboard I’m stuck. I’m writing this from my son’s PC and the same mouse is now working, but the keyboard is the old PS/2 version. I was wondering if I fried the USB, but they are all working. brought a new battery and reset the CMOS twice. now what? any help is immensely appreciated.
