Bizarre dial-up problemLocked
The system in question is Win. XP. The user has stated that starting 2 months ago, she could no longer access the internet properly. She now has to telephone her ISP internet access number on a telephone, which is connected to the pc modem and wait for the handshaking to begin then use the dial-up window you would normally use on the pc to start a connection. You would then click on connect and let the handshaking start again and then get connected. Previuosly, she was able to get online by opening IE and then by clicking on connect in the dial-up window, just like the rest of us dial-up users do.
I cleaned alot of malicious software from this machine and the user plays online games with it. Somehow, something/or one has made a registry change to cause this problem. (not really all that funny) I do not want to have to reinstall the OS, although that is the only situation that I know of, in which you are presented with the options of having to 1st dial an outside line or direct dialing out. The reason being way too much user installed software to reinstall.
My problem is where in the registry would I find the correct key and what value should it be changed to, to correct the problem.
Your thoughts in this matter are greatly appreciated!