Bizarre Printer Problem - TechRepublic
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February 21, 2008 at 08:02 AM
ncarlblom

Bizarre Printer Problem

by ncarlblom . Updated 18 years, 4 months ago

One of my employees was getting an error message “Out of Memory” whenever he tried to print from a program. He has a Windows XP SP2 machine fully updated.

When I went in to check the printer properties for any of his 4 printers (2 HP, 1 Canon, 1 Adobe PDF all visible in the Printers section), I received a message that the print driver was not installed.

So I re-installed the drivers and the error went away. Yesterday it was working fine, this morning it wasn’t.

My question is: Why did the drivers suddenly disappear? The Event Viewer gives no indication of any printing problems, but there is an NTFS error that says I need to run chkdsk (will be doing that at lunch.) Any help would be much appreciated.

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