IT Employment

I don't know if it can be set for incoming messages, but you might check the font color settings to see if they are set to white with white background. Can you select any text by dragging the mouse on the blank text?

Thanks for the reply!

Actually, that was one of the first things I looked at. In both the sender's Sent folder and the addressee's Inbox, the message contains NO text. In fact, when I looked at it in html source view, there was no text except for the basic html code for beginning and end...

Also, this same thing is happening on other workstaions where I upgraded.

Thanks!

Rick

We are also having similar problems. The to/from subject and sent/received information is all there but when you open up the message (or just have a message preview open) there is no message. It's completely blank. Even the same as far as the message information just containing the basic starting and ending html source. What e-mail server are you running? Exchange 2003? Have you applied the Exchange 2003 sp1?

I have the same problem, but not on exchange server.

This is happening to me at home with Outlook 2003 and NO exchange server.
Every bit of info counts!

...of info! That confirms for me that it is in the client mailer. In fact, the first clue was when the message in the Sent Folder was blank also. (this wouldn't have made it to the server)

Regards,

Rick Forsythe

While TR said they didn't have the exhange server themselves, they failed to note what the ISP is using. I would wait for that confirmation still.

I actually saw a message (or at least the first two lines of it) from the popup that occurs with Outlook 2003 and then it blanked out...seemingly while i watched it. I immediately went to Outlook to see if the whole message, but it was gone (blank). I used OWA to try to view the message from the exchange server, but it too showed a blank message (but the attachments were there!). I then tried Outlook Express to view the mail via IMAP, but alas also blank.

Here's what i noticed i did differently when i finally experienced the blank email syndrome as myself as the sender...I inadvertently used Rich Text format. Normally i use HTML when sending email with bold, italics, or pictures, but this one time i had decided perhaps HTML wasn't appropriate so i selected Rich Text instead. It was when the email came back to me blank as well that i realized something gone terribly wrong.

It's not the background (i saw it when i drafted it, i should see it when i read it).

I want to suspect the conversion process somewhere, but i'm unsure just when that happens, at the server for Exchange clients?

I had the same symptoms, all Outlook messages were blank. I uninstalled a PGP add-in I had installed for secure email. Once the add-in was un-installed everything started working. Look at the Outlook add-ins you have installed and uninstall them.

I thought all the responses were in for this. Have you resolved your problem? We are still using Exchange 2000 with SP4 installed. The stations, as I beleive I posted previously, are running Office 2003.

Regards,

Rick Forsythe