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Blank pages printed from Word97 on WinNT

By vitelac ·
I got a Windows NT4 server with 2 Laserjet 4050 Printers attached. Printers are connected to the network through Jetdirect Token ring adapters. The problem I have is that for some unknown reason, on some workstations when I print a word 97 document I only get blank pages. I have no problems at all with Excel97, Access97 or Powerpoint97. The curious thing is that there are some Pc's that can print the same Word97 document with no problems.

I have tried the following to resolve the problem:
- Update the jetdirectcard Bios program from HP.
- Install the latest LJ4050 drivers for Winnt4.
-Replace the printer with new one.
- look at the registry settings on the pc's that don't have problems but I couldn't find anything different.
-Reinstall Office 97.

I still don't have any luck.

Does anybody have fresh Ideas to resolve the this problem?

Thanks.

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Blank pages printed from Word97 on WinNT

by parier In reply to Blank pages printed from ...

Verify that easch PC has the margins the same as well as printing options, like print additional page, these settings are PC dependant, they won't hold in the file. Try that one first, thats what it wounds like. There is printing settings for bothWindows and the printer to allow this to happen.

Good luck,
Eric

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Blank pages printed from Word97 on WinNT

by vitelac In reply to Blank pages printed from ...

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Blank pages printed from Word97 on WinNT

by vitelac In reply to Blank pages printed from ...

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