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  • #2153985

    Blank screen – and can’t restore system in safe mode

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    by jamienedved ·

    Hi,

    If anyone can help I?d be greatly appreciated. When I start my PC it loads windows but goes to a blank screen instead of my desktop. I?ve tried several different methods of getting windows xp to boot normally but none of them have worked. If I start my PC with the windows disc in the drive it goes to a blue screen with ?boot menu?. If I select boot from disc drive it says it is checking system configuration and then comes up with an error message ?INF file txtsetup.sif is corrupt or missing status 32768?

    If I take the disc out and restart I can go into safe mode however I am unsure what to do when I?m there. Before entering safe mode it gives me a choice of logging in as myself or administrator. I click on my name to log in but am not sure if I should be clicking on administrator. When safe mode starts up I try to run msconfig and try to launch system restore but it says that it is turned off in safe mode and to use system restore I must start windows in normal mode, which of course I can?t do at this stage.

    Does anyone have any suggestions on how I can activate system restore or on any other way to get my system to boot? Also, I have an external hard drive powered by USB that I want to use in safe mode to back up some data. Is there any way this can be done? I tried plugging it in before and although it was powered o.k my computer failed to detect it as a drive.

    Many thanks in advance!

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