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Blank Startup Screen after installing SP2

By bobncarol1945 ·
I have been getting the warnings that SP1 will no longer be supported so I decided to once again (I tried it about a year ago) download SP2. Prior to downloading I set a Restorepoint. Downloaded the Service Pack 2 (which took well over an hour) and then when I booted the comouter back up - - - All I got was a blue design (Microsoft "I think") with a HP Logo in the lower right corner. No startup icons and no "START" button?
Had to manually shut the machine down with the on/off switch. Went into SAFE MODE but didn't know what to look for. Ended up restoring to my previous date.
What happened . . . ??
The Service Pack 2 download never mentioned doing anything in particular before begining. I must have failed to do something??
Thanks for any help:-)
I am running a HP pavilion a307x and have Norton Internet Security 2006 installed.

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Bios Update

by juan18_c In reply to Blank Startup Screen afte ...

It might be that your machine is struggling with its BIOS firmware try d/l a bios update from the internet on another machine. you will have an option to put it on a floppy disk and boot from it. once you have upgraded, try rebooting and post your results.

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