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Blank video

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by luketigers

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I am not able to view certain video files on my monitor. I can see embedded files like youtube and such but not actual dvds, downloaded media or video files.

It's quite frustrating now. I have tried downloading different codec packs such as k-lite and still nothing. Video on games and games run fine, it is just the VIDEO on those other files (audio is fine). All I see is a blank black screen.

Please enlighten me,

Luke.

31 replies

by luketigers

It doesnt matter which media player is being used, there is just no video.

by w2ktechman

then the first place to look is at DVD decoders. The system needs to now how to read a DVD properly, and to decode it in order to play it.

It would seem that since other videos in different formats play, it is not a HW problem, which leaves SW.
However, I think media player should play DVD's too. When I run into media player 'black screens' or 'green video' I uninstall it and re-install it. It usually fixes the problem. If not, upgrading it almost always does (or downgrading if it is on the most recent).

by oh smeg

You can not view Video from a source other than the HDD or Internet.

That sort of only leaves the Optical Drive as a possible culprit. Is it actually a DVD or CD Drive?

You can not view DVDs on a CD Drive. But as you say you have audio but no video I'm confused as the one LED is used to pickup both Audio & Video off the data surface of a DVD so I suppose that only leaves the Video Electronics inside the drive as a possible problem.

Replacing the drive should cure the problem though.

Col

by luketigers

it isn't from dvds in the wrong drive as its mainly from anything that plays in a media player. so it seems likely hat it would be driver related then. (since i have tried a couple of media players).

I will try uninstalling my windows media player again and see what happens. If not then it would seem I need to reinstall the drivers, I think.

(Everything worked fine before I reformatted the computer, so it is possible that something went wrong after the reformat and that is why it doesn't work properly now.)

Thanks for the advice I will be back.

by oh smeg

Open Device Manager by Left Clicking start then right click on My Computer and in the drop down menu that appears left click on Proprieties. When the next window opens left click on the Hardware tab and then left click on the Device Manager Button. Look for any yellow [b]?[/b] with a Black [b]![/b] through them These items [b]Do Not[/b] have the drivers installed and you need to install them.

If you care to post the Make & Model of the system or M'Board we can point you to the necessary Drivers for your computer.

Col

by rob miners

software that came with the PC. What is the Make and Model of the PC.

by luketigers

Intel core2 Quad CPU
Windows XP SP2
ATI Radeon HD 3800 series

Monitor: viewsonic LCD VX 2235wm-5

by rob miners

what I wanted but have you installed the Chipset and Video Drivers for your Motherboard and check for updated Drivers. Check the manufacturers site for a firmware upgrade for your DVD Drive. Some DVD drives come with software check that if you have it for drivers and software as Power DVD is often on them.

Keep us informed as to your progress if you require further assistance.

If you think that any of the posts that have been made by all TR Members, have solved or contributed to solving the problem, please Mark them as Helpful so that others may benefit from the outcome. ;) :D

by luketigers

reinstalling a new MP did not work. Same resulto f no video but audio is ok.

by luketigers

seems like i will have to uninstall sometihng or alot of things ):

by luketigers

i followed your instructions there, just the normal pop up.

I downloaded the latest pack from the manufacturer but still nothing.

That should limit the problem down shouldn't it?

I'm so lost to figure this out.

by luketigers

on the device manager. i restarted now and am will see if it helps, only the monitor and nw adaptor needed updates.

by luketigers

everything is perfect but the video ):

It seems i need to uninstall/reinstall. monitor and video card or just one of?

by oh smeg

What Software are you attempting to use to see these Videos?

And what are the file types?

Col

by luketigers

and i just installed a new MP10 and it didnt work then. also doesnt work on quicktime either.

by rob miners

http://free-codecs.net/Codec_Packs.htm

Keep us informed as to your progress if you require further assistance.

If you think that any of the posts that have been made by all TR Members, have solved or contributed to solving the problem, please Mark them as Helpful so that others may benefit from the outcome. ;) :D

by rob miners

even try out a demo of Power DVD to see if it works.

http://www.cyberlink.com/

Keep us informed as to your progress if you require further assistance.

If you think that any of the posts that have been made by all TR Members, have solved or contributed to solving the problem, please Mark them as Helpful so that others may benefit from the outcome. ;) :D

by oh smeg

XP Codec Pack.

Also have you got Nero Loaded?

If you have try using Nero Show Time to play one of these files.

Col

by luketigers

give me a bit of time as i need to go for 20 mins, will fill you in.

by luketigers

on any MP, TY very much guys.

only files that aren't playing are downloaded media files. they have audio but no video, any ideas for those?

by luketigers

the one particular one is matroska file. tried downloading a codec for that but nothing.

by rob miners

the file extension on the downloaded ones that won't play. You should always check the format that the file is in before downloading. There are also proprietary formats that require you to invest in software to be able to view them. A quick google with a period . (full stop)EG: .mov will help to find a converter.

Keep us informed as to your progress if you require further assistance.

If you think that any of the posts that have been made by all TR Members, have solved or contributed to solving the problem, please Mark them as Helpful so that others may benefit from the outcome. ;) :D

by luketigers

it at least shows the video in a preview, pay to use more than 5 mins, will search for a free one but it should solve the problems.

Thanks alot guys, very helpful.

by rob miners

put me onto this player you could try it. It's named GOM. Check out the forums.

http://www.gomlab.com/gforum/viewtopic.html?t=1321

http://www.gomlab.com/eng/GMP_download.html

Keep us informed as to your progress if you require further assistance.

If you think that any of the posts that have been made by all TR Members, have solved or contributed to solving the problem, please Mark them as Helpful so that others may benefit from the outcome. ;) :D

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