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BLUE SCREEN

By tianajclough ·
When I walk away from my dell then come back I have a blue screen, then I have to reboot. The top of the blue screen says DRIVER_IRQL_NOT_LESS_OR EQUAL. Then the tech information is Stop 0X000000D1,(0X00000000),0X00000002,0X00000000,0X00000000 what is going on with this thing?

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by zlitocook In reply to BLUE SCREEN

This seems to be a problem with the mouse you are using but I would like more info? Is this XP Pro and what service packs are installed? When you walk away is there any thing running or dose this happen after you deactivate the screen saver?

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by 3xp3rt In reply to BLUE SCREEN

This Stop error, which can be caused by either software or hardware, indicates that a kernel-mode process or driver attempted to access a memory location it did not have permission to access or a memory location that exists at a kernel interrupt request level (IRQL) that was too high.
For more information go to following link:
http://support.microsoft.com/?kbid=810093

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by Intel Inside Me In reply to BLUE SCREEN

I had the same problem. I checked everything and put my harddrive in to the a other computer. Samething. So I just reinstalled windows. Try reinsttalling. Or if you have a secand computer try putting the harddrive there. and save your data to the computer and delete the rest.

Intel Inside Me

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by tianajclough In reply to BLUE SCREEN

Thank you so much I will try it

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by pierrejamme In reply to BLUE SCREEN

This is probably a hardware issue, possibly even the hard drive. You should have a diagnostics CD from dell or you can download one from support if you have lost it. Run it on all hardware.
I take it your warranty has run out. If it hasn't, use it. I have many Dells here and have found their support for small businesses to be excellent. (Cannot speak for home owners though)

Is there a file mentioned after the error?

When you get a bluescreen you should power off and then resatart after a short period (5 seconds or more) rather than just re-booting.

Searching MS Xp support I found a couple of possiblilites, but a file in connection would probably help greatly:
http://support.microsoft.com/kb/873152/en-us
http://support.microsoft.com/kb/916595/en-us

Peter

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by pierrejamme In reply to

PS if you have Standby or Hibernate enabled I recommend disabling both of those due to poor design.

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Driver incompatibility

by aleph In reply to BLUE SCREEN

You have a driver incompatibility.

Disable the driver booting in safe mode or use this utility that fixs it:

http://www.softpedia.com/get/System/Boot-Manager-Disk/BSRecover.shtml

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