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Blue Screen crash in W2K Professional

By john ·
I have W2k Professional and I'm using AOL v 6.0
I keep getting the Blue Death. The screen shows
STOP and a series of several long numbers such as, 0x00000000, 0x81800008 etc. then
MULTIPLE_IRP_COMPLETE_REQUESTS....'beginning dump of physical memory'. On restart Win message sas one of your hard disks should be checked for consistensy, then shows disk info and says that it has repaired umpteen faults. The problem seem linked to AOL, but AOL reject this. This fault often creates the necessity to uninstall then reinstall AOL v6.0 I crash several times a day.

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Blue Screen crash in W2K Professional

by john In reply to Blue Screen crash in W2K ...

Point value changed by question poster.

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Blue Screen crash in W2K Professional

by cal.williams In reply to Blue Screen crash in W2K ...

Have you tried completely removing AOL v6.0 and installing v5.0? I have seen this work, and the subsequent on-line upgrade back to v6.0 has then been OK as well. If it does NOT work, then the problem may not be with AOL. It could be that Win 2K is damaged - does not happen often but it does happen - and may require a re-install. But first, try un-installing then re-installing all networking components (protocols, etc.)

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Blue Screen crash in W2K Professional

by john In reply to Blue Screen crash in W2K ...

A format and reinstall has solved this problem. I thought it would but was hoping that it would not be necessary.

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Blue Screen crash in W2K Professional

by Joseph Moore In reply to Blue Screen crash in W2K ...

Well, I will take the easy approach first, and that is to make sure you are using Service Pack 2 for Win2K.

Now, according to Technet article Q294876, the error you are getting is "This behavior can occur because a driver has requested (by usingthe IoCompleteRequest function) that an I/O request packet (IRP) needs to be completed, but the packet has already been completed."

If after SP2 is on and this still happens, open up Event Viewer and check to see what driver is erroring out. Thengo into Device Manager, list all of the hidden drivers, and try to set whatever one is erroring out to Manual start, so it does not come up.
Then see what application needs that driver, and uninstall/reinstall that app.

All you need to do is a little detective work to track this down.

hope this helps

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Blue Screen crash in W2K Professional

by john In reply to Blue Screen crash in W2K ...

Decided to format and reinstall. Now OK.

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Blue Screen crash in W2K Professional

by john In reply to Blue Screen crash in W2K ...

This question was closed by the author

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