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Blue screen in XP

By biosoftkenya ·
My computer wont boot in XP.It gives a blue screen showing a boot device error.How can i correct this problem?
It wont load the last known good cnfiguration and also it wont boot in safe mode.

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by joker64 In reply to Blue screen in XP

Do you have the OS cd? If so then I would go into your bios under booting order and set it to boot from cd 1st.Then carefully follow the direction's and use the repair option.It's fairly easy to follow.

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by Blackcurrant In reply to Blue screen in XP

Hi

It is not so easy as Joker64 makes out.

If you use the repair option from a WinXP installation disk, you will be taken into the Recovery Console which requires specific commands to be typed in on a DOS line - fine if you know what the problem is and how to fix it.

What you should do is boot from the disk as Joker64 suggests, then follow the instructions as if you were doing a brand new installation. When the Installation program identifies your disks it will tell you it has identified an installation of Windows and will give you the opportunity to repair it - do so, and hopefully you will be able to boot normally.

Good luck

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by davebkelly In reply to Blue screen in XP

It looks as if you may have a problem with your HDD. If this is the case, then it would be best to use the recovery console rather than try and repair the files on a bad drive.

I will try and give you a step by step guide...

1, Boot from your OS CD and choose the option to repair.

2, Once into the recovery console, the system will do 1 of 2 things. It will iether ask you to log on or it will dump you straight into the DOS prompt. If it does ask you to log on, use the Administrator username and password until you get to the DOS prompt (If it does not ask you to log on, your windows installation has become damaged) Dont Panic Just Yet.

3, Once you have the DOS prompt, type the following- chkdsk /r

4, This will run a disk repair utility and it may take some time to complete. (2 hours is not uncommon).

5. Once this has completed (the % may go up and down again !!) you will get one of 2 messages. a, chkdsk has successfully repaired......
OR
b, chkdsk has detected one or more errors that could not be repaired.

If its a, continue.......if its b, get a new hard drive and start again !!

I guess it was a, then !!......

Now... remove the CD and boot your computer normally. It should boot up and behave however you MUST follow the next few steps as it will happen again if you don't.

Once your computer has booted, open a dos prompt (START/RUN/"cmd") and type in the following at the dos prompt chkdsk /f

You will be informed that the task cannot be performed now and would you like it to be performed on next boot. Select YES !!!

Now restart the computer and let the chkdsk run.

This final chkdsk will scan the HDD and mark any bad sectors as unusable.

Good Luck !!!

Oh and although this may be successful... my advise would be to back up all your files onto DVD or CD and once you are happy that you have everything you need..... buy a new HDD and start again !!

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by XT John In reply to Blue screen in XP

When did you first notice the problem? Was there anything new added when the problem first started? New hardware or new drivers can cause this, esecially on a system that was running fine. Has there been any power surges to the system? or any hardware damage at all, such as a drop, or spill or power surge?

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by Skidoggeruk In reply to Blue screen in XP

TR just did a download on this, go here for a guide in pdf

http://downloads.techrepublic.com.com/5138-10877-6031168.html?tag=nl.e138

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by wlbowers In reply to Blue screen in XP

If you have a XP cd you can boot to it and do an inplace upgrade.

http://tinyurl.com/2zgk

Lee

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