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blue screen still happening

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6 replies

by billbo260

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have a AMD 2000 XP, Win XP(Home Ed SP1), 256k ram, 64m Video, DSL Cable modem thru router.
Problem: Sometimes when starting up,after the icons show on the desktop,it shows a blue screen with a page full of white lettering, but not long enough to see what it says.(Tried the pause key and even print key.) Need to see what this screen says, but can only read a little before it dissapears and restarts. Says someting about getting update for something.
The cpu size was not right in BIOS, and reset that, plus got updated video card driver.
What's on the blue screen, or what can i do to fix this problem?

6 replies

by vic66

set your startup/recovery to not automatically reboot every time there's an error. Do this by...
control panel --> advance --> startup/recovery
and uncheck automatic restart.

This will tell you what actually cause the error.

by billbo260

here's what it says!

Problem seems to be caused by the following file: win32k.sys

page_fault_in_nonpaged_area

If problems continue, disable or remove any new installed hardware or software. Disable BIOS memory options such as caching orshadowing. If you need to use safe mode to remove or disable components, restart your computer, press F8 to select advanced startup options and then select safe mode

Technical InfoBC
*** stop: 0x00000050 (0xE2C82D44,0x00000000,0xBF8BC3DF,
0x00000002

*** win32k.sys-address
BF8BC3DF base at BF800000, Date stop 3db6d462

Any more help?

by dsuski

If you have any antivirus software try to uninstall and see what happens. IF the blue screen persists check all your drivers and shared dlls being loaded at startup, also any shell extentions ( desktop cosmetics). Defrag the harddrive. Remove any non essential hardware. Try again and again. If all fails , backup your data and reimage.

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