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Blue Screen upon Restarting my pc

By new_techi ·
Hi,
I recently installed xp professional on a new drive, and run the necessary microsoft/windows update. However everytime i restart my system i get a blue screen, beside that everything else is working just fine. Only on restarting i get the blue screen

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??????

by patb071 In reply to Blue Screen upon Restarti ...

so you restart your computer you get the blue screen, push power button and turn it on it works? What does the message say? anything in event viewer? System information.

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I am unsure

by Snuffy09 In reply to Blue Screen upon Restarti ...

if your problem is related to a hardware error or a software error. due to the lack of info i can only guess.

if it is a software error you can try this:
click start>run>(type)msconfig click the "services" tab then click disable all. Click the Startup tab then click disable all. Click apply and restart.

If you get no blue screens then you have to go back into msconfig and enable services 1 at a time to find the one with the issue.

A big hint will be in the text of the blue screen itself. maybe a driver issue.

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Easy fix

by Jacky Howe In reply to Blue Screen upon Restarti ...

Don't restart the System always Shutdown.

First thing to do is Update all of your Motherboard Device Drivers and see how it performs.

Click Start, right mouse click Computer and select Properties. Select Advanced System Properties, continue. Select Settings for Startup and Recovery. Untick Automatically Restart.

Minidump Files can be found here. C:\WINDOWS\Minidump\Mini******-**.dmp

How to read the small memory dump files that Windows creates for debugging

http://support.microsoft.com/kb/315263

To download and install the Windows debugging tools, visit the following Microsoft Web site:

http://www.microsoft.com/whdc/devtools/debugging/default.mspx

Instructions on using Windbg.

Open Windbg and select file, Symbol file path and brows to the Symbol folder that you have downloaded and installed Symbols to, select OK.

Close the workpage and save the Workspace information. This should lock in the Symbol path.

Open Windbg and select file and select Open Crash Dump then navigate to the minidump, highlight it and select Open.

There are two ways to use !analyze -v the easiest is to click on !analyze -v under Bugcheck Analysis.

When you have ran the initial dump if you look to the bottom of the screen you will see kd> to the right of that type in !analyze -v and press the Enter key.

Ctrl + a will let you copy the information and paste it into notepad.

Look to the bottom of the page for information like this. This was fixed by updating the Graphics Drivers.

FAULTING_THREA 864f6a98

DEFAULT_BUCKET_I GRAPHICS_DRIVER_FAULT

CUSTOMER_CRASH_COUNT: 1

BUGCHECK_STR: 0xEA

PROCESS_NAME: logon.scr

LAST_CONTROL_TRANSFER: from 00000000 to bfef0fea

STACK_TEXT: f6434e6c 00000000 00000000 00000000 00000000 sgiul50!DrvBitBlt+0x585

STACK_COMMAN .thread 0xffffffff864f6a98 ; kb

FOLLOWUP_IP: sgiul50!DrvBitBlt+585 bfef0fea 75f9 jne sgiul50!DrvBitBlt+0x580 (bfef0fe5)

SYMBOL_STACK_INDEX: 0

SYMBOL_NAME: sgiul50!DrvBitBlt+585

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: sgiul50

IMAGE_NAME: sgiul50.dll

DEBUG_FLR_IMAGE_TIMESTAMP: 3b7dfec7

FAILURE_BUCKET_I 0xEA_IMAGE_sgiul50.dll_DATE_2001_08_18

BUCKET_I 0xEA_IMAGE_sgiul50.dll_DATE_2001_08_18

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