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Blue screen Win98se

By peterbakker ·
Windows 98se
MS6178 mother board
At the verifying DMI pool data point during start up it blue screens with the message A fatal exception 0D has occurred at 0560:00000218.

Any idea what's causing this? have just Fdisked, formated and reinstalledwindows 98 after a virus infection w32.elkern.4926 and w32.klez.h@mm.

Thankyou regards Peter

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Blue screen Win98se

by trockid In reply to Blue screen Win98se

You may want to try a low level reformat (zero fill) utility on your hard drive. Then fdisk and high level format your drive. Maxtor offers a zero fill utility that works on any drive I've ever used.

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Blue screen Win98se

by peterbakker In reply to Blue screen Win98se
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Blue screen Win98se

by hippivan69 In reply to Blue screen Win98se

1) boot off win98se boot disk
2) type fdisk /mbr this will restore a default boot record
3) run fdisk create your primary partitions
4) ounce rebooted agian do format c: /u /s autotest
5) if you have antivirus cd i would run that after the format has been completed if you donot have one dont worry not a big deal.
6) reboot with win98 cd and do your installation
7) if this does not work you may want too attempt a BIOS format or get a low level format software from the manufactuer of the drive itself.

if you have further questions or concerns feel free to email me.

nick

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Blue screen Win98se

by peterbakker In reply to Blue screen Win98se
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Blue screen Win98se

by TG2 In reply to Blue screen Win98se

many times, OD and OE errors are referring back to memory or processor issues.

and I mean memory issues could be hardware or software caused.

but the easiest thing to do would be to reseat your system ram, reseat your processor, make sure there isn't a lot of dust in/on/near either.. (especially the CPU and its fan.. make sure its spinning freely if so equiped)

If this doesn't fix the issue, and you've not tried the drive formats, try it again..

Also.... have you tried SAFE MODE .. since you're getting a BLUE screen, that suggests the OS *IS* loading... other wise, you would normally have a black screen with white writing and it would identify memory addresses, or possibly state *parity error* ...

To force the system to giveyou the boot menu,...

power on the system
press and hold the LEFT control key. You should *not* get a key stuck error, and just after the verifying DMI you should get your win98 boot menu.

try Safe Mode

If plain safe mode doesn't work
try Safe Mode with Confirmation

selectively answer yes to EACH individual item. When you get your blue screen, remember the item you last said yes to, then reboot and this time say NO .. see if it continues to load for you

-T

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Blue screen Win98se

by TG2 In reply to Blue screen Win98se

preface .. its been the 8 years of experience at building computers professionally, that on initial system builds ... OD & OE errors were a sign we had bad ram or cpu.

As for answer 5 specifying its a video related problem... the article quoted SPECIFIES that it *could* be a problem if the user has Adobe Type Manager installed with certain video cards, and that the user would get a BLACK screen and a system hang.

OE and OD themselves are a relation to the processor handling an *exception*error.

13 (0Dh): General Protection Fault
Any condition that is not covered by any of the other processor exceptions will result in a general protection fault. The exception indicates that this program has been corrupted in memory, usually resulting in immediate termination of the program.

14 (0Eh): Page Fault
The Page Fault interrupt allows the operating system to implement virtual memory on a demand-paged basis. An interrupt 14 usually is issued when an access to a page directory entry or page table with the present bit set to 0 (Not present) occurs. <snip'd here>.

In other words, processor and memory issues. However, it *can* still be caused by software, which is why I suggest selectively going thru a SafeMode w/Confirmation... so that you can see if any one thing causes the error.

MS's article on what the exception codes are:
http://support.microsoft.com/search/preview.aspx?scid=kb;en-us;Q150314

MS's article about ram often causing 0xh errors:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q138788&GSSNB=1

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Blue screen Win98se

by TG2 In reply to Blue screen Win98se

One last link.. probably a decent starting point...

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q315854


This MS article allows you to follow microsoft's links to ALL of their current XXh exception error articles.

You'll find Outlook, Windows, ATI, Disk Access, Com Ports .... everything under the sun that *can* cause Exception Errors.

-T

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Blue screen Win98se

by peterbakker In reply to Blue screen Win98se
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Blue screen Win98se

by 14ME24U In reply to Blue screen Win98se

Could you please give a bit more info about your Computer..Type of Video-size of processor and hard drive etc. For example Windows 98SE will return a Exception OD if you are using aATI ALl In Wonder Video Card that the drivers are too old for.

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Blue screen Win98se

by peterbakker In reply to Blue screen Win98se
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