General discussion

Locked

Blue Screens...

By dawn ·
I have 5 new systems from a local computer supplier. They all have been experiencing Blue Screens. I'm getting very frustrated trying to figure out what is wrong and replacing hardware... etc.
Here's the most recent one. It's a PIII 500 MHz with an ATI Xpert video card and a Dlink network card. I attempted to install the Office 2000 SR1a update and it completely destroyed the boot sector information. I took out the hard drive, put it in my system as a shared drive (it was completely readable) and installed a new hard drive in the system. I also replaced the RAM (164 MB DIMM). Now I've had two blue screens since then. The first was a STOP 0x0..1E KMODE_EXCEPTION_NOT_HANDLED ... ati.sys. I changed the video card driver to use AGPinstead of 2X AGP (which is what the card IS). Next BSOD, STOP 0x0..1E KMODE.. win32k.sys.
I'm not sure where to go from here, as I don't want to be continuously fixing problems, I want to ensure I don't have any more BSODs. We're running a NT network. If there are

This conversation is currently closed to new comments.

11 total posts (Page 1 of 2)   01 | 02   Next
| Thread display: Collapse - | Expand +

All Comments

Collapse -

Blue Screens...

by SyscoKid In reply to Blue Screens...

Check this out:

http://resourcelink.mspress.microsoft.com/reslink/common/article/nt40_a_stop_1E.htm

Collapse -

Blue Screens...

by dawn In reply to Blue Screens...

Poster rated this answer

Collapse -

Blue Screens...

by calves In reply to Blue Screens...

Did your Computer suppier check for hardware compatibility?
Have you?
Did you updated the MB Bios and downloaded the latest drivers for all your hardware?
What is the OS?
Check the above and good luck!

Collapse -

Blue Screens...

by dawn In reply to Blue Screens...

Poster rated this answer

Collapse -

Blue Screens...

by calves In reply to Blue Screens...

I just had another tought.
Through your Bios, can you check the temperature on your CPU chip?
If the fan is not properly installed, particularly for the Slot1 processors, you'll experience a lot weird blue screens, different ones, and you risk to burn your chip as well.
Check it out!

Good luck!

Collapse -

Blue Screens...

by dawn In reply to Blue Screens...

Poster rated this answer

Collapse -

Blue Screens...

by JsPiX In reply to Blue Screens...

Just a thought, make sure your PNP setting is set to OFF in cmos.

Collapse -

Blue Screens...

by dawn In reply to Blue Screens...

Poster rated this answer

Collapse -

Blue Screens...

by curlergirl In reply to Blue Screens...

Just to add to the general thrashing around for an answer - be sure you've installed the latest service pack for NT - SP6a. The 0x1E stop errors definitely point to driver problems - you could also try getting updated drivers from ATI - even thoughthese are new machines the vendor might not be using the latest drivers. I've found ATI cards, and also AGP cards in general, to be a problem w/NT systems and esp. w/Office programs. I'd just replace the card with something else entirely - a PCI video card, not AGP. Also, you've probably already figured this out, but. . .DON'T BUY ANY MORE SYSTEMS FROM THAT GUY!! Hope this helps!

Collapse -

Blue Screens...

by dawn In reply to Blue Screens...

Poster rated this answer

Back to Windows Forum
11 total posts (Page 1 of 2)   01 | 02   Next

Related Discussions

Related Forums