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If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.
Boot disaster! This is a TOUGH question!
anyways, when we installed xp most of our software became unstable---excel took 5 minutes to load, many programs gave us a "not responding" message, and our scanner just plain stoppped working.
bear in mind, all we did was run a clean install of xp and installed office xp and a couple other small programs. the computer had next to nothing on it's hard-drive, so it should have been running beautifully. we also DID NOT update xp---no service packs--nothing.
after pointlessly defragmenting the newly-cleaned hard disc we decided that we probably needed a new BIOS set-up. we downloaded an updated BIOS from gateway and attempted to install it, but our floppy drive did not work! so we attempted to make a bootable CD to load BIOS but had no success. at this point we gave up troubleshooting and our REAL problem started...
while running "spybot" just for the **** of it (even though spyware shouldn't have been on the computer), the computer froze, an error message appeared saying our NVIDIA driver was invalid (or something strange like that) and we attempted to reboot.
Now NOTHING boots. no windows, no BIOS no nothing. the hard drive clicks once or twice and stops. no images on the screen NOTHING. no loading, nothing at all. the CD-ROM will still open and close, the PC still obviously has power, the moniter is on of course, but nothing happens.
did we wipe out BIOS? did we **** out the motherboard somehow? is the hard drive dead?
any suggestions?
thanks.